Policies
Privacy policy
This text is a draft prepared for the community and has not been reviewed by a lawyer.
What we collect and why
- Steam ID (from Steam sign-in): to identify your account and match it with server statistics.
- Discord ID, username and whether you are a member of our Discord server (only if you link Discord): to verify membership missions. We request only the "identify" and "guilds.members.read" permissions and do not keep Discord access tokens.
- In-game name and gameplay events (kills, deaths, revives, rounds, playtime) sent by our game server: for statistics, leaderboards and missions.
- In-game chat messages, reports and admin requests received from the game server: analysed automatically for moderation (abuse, links, spam, team kills) and visible only to authorised staff.
- Points transactions, rewards and payments: to run the points bank and supporter plans. Card details are handled by the payment provider and never reach us.
- Session cookie and browser name: to keep you signed in securely.
What is public
Your display name and, unless you opt out, your statistics on the leaderboard, profile and wrapped pages. Steam, EOS and Discord identifiers are never published.
Your choices
- Make your profile private, hide yourself from the leaderboard or from wrapped (account page).
- Unlink Discord at any time.
- Ask staff for a copy of your data or for deletion of your account (through our Discord or a ticket). Staff verify that the request comes from the account owner and handle it from the administration panel.
Retention
- Sessions: deleted 30 days after they expire.
- Points ledger, purchases and payments: kept for accounting and fraud prevention, even after account deletion (linked to an anonymized account).
- Moderation records (bans, decisions): kept while relevant to server safety.
- Previously linked Steam/Discord IDs: kept to prevent reward abuse through re-registration.
- Backups: rotated according to the configured retention (default 14 days).
- In-game chat and live match events: kept only for the current round and the last five completed rounds, then deleted; excerpts attached to a moderation alert are kept with the alert (closed alerts are deleted after 90 days by default).
Deletion
When a deletion request is completed, your profile is anonymized, linked accounts are removed, sessions are revoked and active benefits end. Records listed above as retained are kept in anonymized form.
Contact
Contact the staff through the official DARK ZONE Discord.