Support

Technical help, player reports and ban appeals.

Get help on Discord

Open a ticket on our Discord for connection problems, whitelist questions, account or data requests.

Join our Discord

Report a player

Report cheating, toxicity, teamkilling or griefing. Reports are reviewed by staff.

Report a player

Ban appeals

Think a ban is a mistake? Appeal it — a staff member will review it.

Ban appeals

Common questions

My whitelist is active but I still wait in the queue

The game server reads the whitelist from the platform periodically. New entries apply after the next fetch (or after a map change). If it takes longer than an hour, open a ticket.

My kills or revives are not counted

Combat statistics need the game server's log events, which are not connected yet. Playtime, squad-leader time and matches played are tracked live.

How do I change my display name?

Your name follows your Steam name automatically. You can set a custom name on your account page.

How do I get a copy of my data or delete my account?

Contact the staff through a Discord ticket. They verify that the request comes from you and handle it.

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